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Client Services

Since 1983, UESF has provided grants which are matched by the utility companies to clear utility accounts. All donations are applied directly to the account of the applying household.

UESF will pay for a gas, electric, or water bill which does not exceed $750 and in shut-off status or already terminated. All grants must be applied to bills in which the account will reach a zero balance once aid is applied. If the bill is over $750, the applicant is responsible for the balance.

Eligibility/
Guidelines
Intake
Sites
Request
Information


Eligibility/Guidelines

  • Applicant must be a Philadelphia resident.
  • Utility Service must be shut-off or in shut-off status
  • The Utility bill must be in applicant's name or they must show proof of responsibility for the bill.
  • Applicant must not have received a UESF grant in the past two years.
  • Applicant must have applied for LIHEAP Cash and Crisis when the programs are open.
  • Applicant must not be on a payment agreement with the utility company.
  • Applicant must be at or below 175% of the federal poverty level.
  • Grant must reduce utility bill to zero.

Income Guidelines 2001-2002
Family SizeYearly IncomeMonthly Income
1$15,033$1,253
2$20,318$1,693
3$25.603$2,134
4$30,888$2,574
5$36,173$3,014
6$41,458$3,455
7$46,743$3,895
*8$52,028$4,336

* For families with more than 8 members, add $5,285 for each additional person.

Applicants need the following documents when applying:

  • Utility bill
  • Shut-Off notice
  • Proof of income
  • Social Security number

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Intake Sites

Philadelphia residents have thirteen sites to choose from to get help with their utility bills.

Belmont
4087 Lancaster Avenue
Phone: 215-386-4118
Northeast Family Services Center
7340 Jackson Street
Phone: 215-624-5920
Casa Del Carmen
4400 Reese Street
Phone: 215-329-5660
Salvation Army
4344 Frankford Avenue
Phone: 215-288-3287
Dixon House
1920 South 20th Street
Phone: 215-336-3511
Southwest CDC
6328 Paschall Avenue
Phone: 215-729-0800
Germantown Settlement
218-220 W. Chelten Ave
Phone: 215-849-6026
South Lehigh Action Council
2213 W. Sergeant Street
Phone: 215-229-2851
Greater Philadelphia Asian
Social Services Center

4943 N. 5th Street
Phone: 215-456-1662
or 215-456-1663
United Communities
2029 South 8th Street
Phone: 215-467-8700
Ludlow
704-706 West Girard Ave.
Phone: 215-923-1544
Water Revenue Bureau
1401 JFK Blvd.
Phone: 215-686-6880
New Kensington CDC
2515 Frankford Avenue
Phone: 215-427-0350

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